Shipping and Returns
Shipping Policy
Order Processing
Order Confirmation: You will receive an order confirmation email once your order is placed. Our team will then begin processing your order.
Processing Time: Orders are processed within 2-3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Methods and Delivery Times
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: 1-2 business days
International Shipping
We currently do not offer international shipping. Stay tuned for updates as we expand our shipping destinations.
Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email with tracking information once your order has shipped. Use this information to track your order status.
Delivery Issues
If your order is delayed or you encounter any delivery issues, please contact our customer support team at support@electronicworldusa.com or call us at 1-800-917-7896. We will assist you in resolving the matter promptly.
Return Policy
Return Eligibility
Timeframe: Returns are accepted within 7 days of the delivery date.
Condition: Items must be unused, in the original packaging, and in the same condition as received.
Non-returnable Items: Sale items, gift cards, and personal care items are not eligible for return.
Return Process
Initiate a Return: Contact our customer support team at support@electronicworldusa.com to initiate a return. Provide your order number and reason for return.
Return Authorization: Once your return is approved, you will receive a return authorization and instructions on how to return your item.
Pack and Ship: Securely pack the item in its original packaging and include the return authorization. Ship the item to the address provided in the return instructions.
Refunds
Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Processing: If approved, your refund will be processed, and a credit will be applied to your original payment method within 5-7 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, contact our customer support team at support@electronicworldusa.com for assistance.
Return Shipping Costs
Customer Responsibility: You will be responsible for paying for your own shipping costs for returning your item.
Non-refundable: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our Shipping and Returns Policy, please contact us at:
Email: support@electronicworldusa.com
Phone: 1-800-917-7896
Address: 575 Julie Rivers Drive,
City : Sugar Land
State: Texas
Zip: 77478